Frequently Asked Questions
CLFC.com Website
- The CLFC.com website looks garbled on my computer.
- Some features like the Home Page slideshow are not working.
Live Stream
- How can I watch the CLFC service live on my computer?
- The stream keeps stopping and starting. The video and audio are out of sync.
- If I miss a webcast, how may I view or hear the service later?
Podcasts
The CLFC.com website looks garbled on my computer.
CLFC.com is built using the latest standards and is best viewed using the following browsers:
- Internet Explorer 6 (for Windows ME/2000; access 'Windows Update')
- Internet Explorer 7 or 8 (for Windows XP and Vista)
- Safari 4+ (for Mac OS X)
- Firefox 3+ (for Mac OS X and Windows 98/ME/2000/XP/Vista)
Some features like the Home Page slideshow are not working.
It is recommended that Javascript be enabled in your browser. In Internet Explorer, go to Tools > Internet Options..., then the Security Tab and Custom Level... Scroll down to 'Scripting' and Enable 'Active Scripting.' Some Internet Security software may also deactivate JavaScript as a precaution to block pop-ups. (Pop-ups are not used on CLFC.com.)
How can I watch the CLFC service live on my computer?
You must be on a computer with an active connection to the Internet for the duration of the live stream (webcast). Hi-speed connections are recommended, though the stream is accessible through dial-up.
Before attempting to join a live stream, make sure you install the latest version of the Flash player on your system.
At the beginning of CLFC service times (Sunday 8:30 a.m. and 11:00 a.m. and Wednesday 7:00 p.m., all EST) click the Live Stream link. Please choose your connection speed and the video window will open.
The stream keeps stopping and starting. The video and audio are out of sync.
Several factors may cause the stream playback to experience skips and delays as is common in streaming:
- Your computer's processor speed and available memory. A faster computer and the more memory available will aid in displaying more continuous playback.
- Number of applications open on your computer. The more applications open and running at one time on your computer, the less resources that may be available to process the stream. Try closing other applications, or restarting your computer and then opening just the Live Stream.
- Internet connection. Increased traffic on a server may cause internet speed to lag at times and result in occasional drops in the stream. If you experience a disconnection, use the controls on the stream window to reconnect. If you are experiencing problems with your own connectivity, please contact your Internet Service Provider.
- Technical difficulties. When problems arise, we are prompt to make corrections and appreciate your patience.
If I miss a webcast, how may I view or hear the service later?
We offer previous webcasts on our Archives Sermons page. You may also order the sermon of your choice by date either in CD, DVD, or MP3 download format through our online Destiny Bookstore.
We invite you to also enjoy the available podcasts.
What is a podcast?
A podcast is an audio or video file which you may download to your computer for playback at any time. These files can also be transferred to your iPod or other MP3 or MP4 playing device.
CLFC.com currently only offers select audio podcasts.
Do I need an iPod to use podcasts?
No. Audio Podcasts can be played on your computer using iTunes, Windows Media Player, or any MP3 playing software. Video podcasts can be played with iTunes, QuickTime, or any MP4 playing software.
